I have over 7 years of experience in addressing quality issues particularly on customer side. Due to these working experiences, I am aware of the important of understanding of individual customers with different requests. To meet customer's requirements, I have quite well skills in negotiation, communication, and integration with internally. However, I have experiences to manage component suppliers and address quality extrusions and issues from RMA side as well.
Communication Skills
Microsoft Office
Team collaboration
Process mapping
ISO 9001
Root-cause analysis
Decision-making
Inspection processes
Root cause identification
Continuous improvement
Supplier quality management
Problem-solving
Quality risk assessment