Ching-Yueh Chiu
Account Manager
Taipei,TPE
Summary
Resourceful Account Manager with excellent client oversight, issue solution, relation-building expertise. Working directly with two of top clouding giants from scratch to develop product for generations. Well-adapted cross-cultured working environment. Great communicator, listener, coordinator, and negotiator, and go-getter focus on problem solving. Super positive and proactive, tireless motivator in teamwork to drive projects succeed
Overview
12
12
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Account Manager
Cooler Master Co., Ltd
8 2017 - Current
- Served and appointed as lead PO for customer account management matter
- Achieved 30-50% growth rate for continuous 5 years
- Monitored and analyzed customer feedback to identify opportunities for improvement
- Built & maintained strong, long-lasting relationship
- Established clear communication channels between clients and internal teams, ensuring seamless project execution
- Built cost & pricing strategies to maximize profit and win-win situation
- Routinely brief with internal external of overall account/ program activities
- Tracked and controlled project progress & performance, ensure all requirements are fulfilled
- Applied and lead change, risk, resource, expense management
- Liaised with all relevant stakeholders and ensuring technical feasibility.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
- Developed and implemented strategies to increase client retention
Executive Assistant
Plastico Mitzutama S.R.L
03.2012 - 01.2015
- Act as POC window between the executive and employees/ clients
- Assist on strategy procurement based on supply inventory
- Plan and make appointment & events
- Arrange and track office/ executives’ daily schedule & travel plan
- Oversee and assist to maximize the performance of other clerical and staff.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences
Education
Portuguese language course -
Fundation Armando Alvares Pentead
Sao Paulo 06.2016 - 05.2017
Int’l Business Administrative -
International Trade Institute
Hsinchu, HSQ 07.2015 - 05.2016
Spanish major, English Minor -
Wenzao Ursuline College of Languages
Kaohsiung City, KHH 09.2006 - 05.2011
Skills
English: TOEIC 880
undefinedWebsites
Accomplishments
- Develop program from scratch to MP and grow up to $42M annual revenue in 3 years
- Rebuilt relationship with 8 years lost account, driven project running in 6 months
Timeline
Portuguese language course -
Fundation Armando Alvares Pentead
06.2016 - 05.2017
Int’l Business Administrative -
International Trade Institute
07.2015 - 05.2016
Executive Assistant
Plastico Mitzutama S.R.L
03.2012 - 01.2015
Spanish major, English Minor -
Wenzao Ursuline College of Languages
09.2006 - 05.2011
Account Manager
Cooler Master Co., Ltd
8 2017 - Current
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