David Huang

Responsibilities

Project Management

• Optimize performance of project management with best practices.
• Set example by leading key projects.
• Create virtual team whenever necessary to complete assigned tasks.

Achievements

• Implemented the Scrum framework to optimize cross-team collaboration, accelerate software development cycles, and improve project delivery efficiency. Directed backlog management (PRD), defined sprint goals, structured sprint backlogs, and developed detailed work breakdown structures (WBS), resource plans, and project schedules. Communicated high-level milestones to diverse audiences, ensuring transparency and alignment on project timelines and goals.
• Implemented and maintained daily task status tracking in Redmine, ensuring timely completion by identifying and mitigating potential risks, and conducting thorough reviews of deliverables at the end of each sprint.
• Introduced Microsoft Teams for better project communication and file management, and created a structured file system within Teams channels to manage project files efficiently.
• Standardized project management documentation templates (e.g., project charters, risk registers, resource plans), ensuring consistency and efficiency from project initiation to close.
• Unified the issue tracking system and process by monitoring customer issues in Redmine and prioritizing them based on severity for prompt resolution.
• Led deliverable-driven projects to establish SOPs for similar initiatives, accelerating delivery timelines and ensuring timely completion.
• Overcame a tight timeline by delivering an MVP to meet initial customer expectations, and subsequently completed the company's first enterprise 5G (private 5G) product through effective Scrum implementation.
• Delivered the first Quanta 5G Open Lab on a tight schedule by conducting weekly progress reviews with the VP and resolving issues promptly.

Responsibilities

SaaS Management on AWS - Zyxel License Service Portal

• Roadmap management, remote team management, system development iteration management (deliverables includes marketing requirement, product specification, milestone, project schedule, resources arrangement, and release flow control), and customer service support.
  
• Service license business model design for Zyxel firewall added-value services.
• Compliance with General Data Protection Regulation (GDPR).
• Consistent user onboarding experience with Single-Sign-On (SSO) service.

Cross Regions Business Support

• Service license auto consignment design and management for Nordic and Germany with Digital River service platform.
• Sales analysis report.
• Monthly pre-sales pitch.

Backend SaaS Management on AWS - Zyxel Signature Distribution and Firmware Advisor service on AWS

• Signature distribution service based on business model.
• Latest firmware updated advisor based on customer's need.

Achievements

• Led remote team to improve service license portal to comply with GDPR.
• Led team to deliver service license App that contributes to customers with much effective management experience.
• Led team to deliver sandbox infrastructure on AWS.
• Improved customer satisfaction by auto-consignment flow that cuts 98% waiting time from 4 hours to 3 minutes.
• Cut 50% outsourcing expense and turned that into 5% annual revenue.

Responsibilities

• Supported daily operation of Siebel system.
• Deployed Siebel system by projects.
• Implemented and managed backend database replication (cross-regions and cross-departments) for sharing data with other stakeholders.
• Managed database availability to achieve 24x7 service hours with SLA 99.5.

Achievements

• Introduced Oracle GoldenGate to build up cross-region disaster recovery sites for Siebel system.
• Introduced Couchbase, a NoSQL database, to build up multi-active nodes of Taiwan leave system.
• Bridged various kinds of data sources to Couchbase and SQL server by cooking and caching data for Taiwan leave system, that improved data inquiry performance from 3 seconds to 1 less seconds.
• Improved system visibility by planned and leveraged PRTG to keep Siebel system and Taiwan leave system healthy.
• Implemented database access control policy to comply with database audit policy made by Trend Micro security audit department.
  

Responsibilities

• Frequently communicated with fund managers to develop web or electronic trading program.
• Replicated database as a read-only data source for heterogeneous systems.
• Complied audit rules of information system of Financial Examination Bureau.
• Drilled disaster recovery plan in every half of year.
• Integrated SYSTEX and Reuters data into internal trading systems.

Achievements

• Increased trader's efficiency in placing the order through the developed electronic order placement system on FixNET platform that reduces process time from 5 minutes to 30 seconds in the order process.
• Increased fund manager's efficiency in searching the investment online through the developed online web research report system that reduces the search time from 5 minutes to 1 seconds.

Responsibilities

• Led team to develop and sustain virtual exchange platform service.
• Supported pre-sales activity of virtual exchange platform service.
• Trained customers to trade virtual stocks, futures, bonds, funds, and FX in virtual exchange platform service.
  

Achievements

• Contributed greatly to win a case by implemented FX exchange flow in virtual exchange platform service