KUANHUNG CHEN
Electrical Engineering
Taipei City
Summary
In the past 23 years of working at ABB Ltd., I have experienced engineering and sales positions, and have done regional market management. I have a certain understanding of strategy formulation and cost control and also have a certain amount of experience in personnel management. As for the most fulfilling thing in my career, the performance of the department I am in charge of has also increased nearly four times from 2010 to 2022.
Overview
23
23
years of professional experience
2
2
Languages
Work History
Digital System Center Manager
ABB Ltd.
01.2020 - Current
- Handled Regional Digital business include TW and VN markets.
- Evaluated the performance of vendors and suppliers regularly to ensure service quality was maintained .
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Collaborated closely with other department managers to align goals, share knowledge, and boost overall DSC performance.
- Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining DSC operations.
- Prepared annual budgets with controls.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Collaborated with cross-functional teams to improve budgeting processes and align organizational goals.
- Ensured regulatory compliance by conducting thorough audits of financial records and statements.
- Streamlined communication within the team for better collaboration and decision making.
Head of Distribution Automation Product Group
ABB Ltd.
04.2010 - 12.2019
- Made marketing strategies and taking team financial result.
- Handled projects process from tendering to execution.
- Established performance metrics for the distribution team, driving continuous improvement initiatives and boosting overall productivity.
- Drove organizational change initiatives that resulted in streamlined operations, improved employee morale, and increased efficiencies throughout the group.
Manager of Relay Engineering Team
ABB Ltd.
07.2004 - 03.2010
- Handled Protection relay qualities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Protection Relay Engineer
ABB Ltd.
06.2001 - 06.2004
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Education
MBA - Graduate Institute of Management
National Taiwan University of Science & Technology
Taipei City 04.2001 -
Bachelor of Science - Electrical Engineering
National Taiwan University of Science & Technology
Taipei City 04.2001 -
Skills
Financial Reporting
Timeline
Digital System Center Manager
ABB Ltd.
01.2020 - Current
Head of Distribution Automation Product Group
ABB Ltd.
04.2010 - 12.2019
Manager of Relay Engineering Team
ABB Ltd.
07.2004 - 03.2010
Protection Relay Engineer
ABB Ltd.
06.2001 - 06.2004
MBA - Graduate Institute of Management
National Taiwan University of Science & Technology
04.2001 -
Bachelor of Science - Electrical Engineering
National Taiwan University of Science & Technology
04.2001 -
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