Kuo-Chang Wu
Senior Manager In Trading Diamond And Jewlery/ Restaurants Owner
Taipei City
Summary
Results-driven professional with a proven track record as a General Manager in the Diamond industry, specializing in trading and sales. With over a decade of expertise, navigate complex markets, cultivate strategic partnerships, and consistently exceed revenue targets. In addition to Diamond trade achievements, bringing diverse experience as a Restaurant Manager at Panda Express, implementing innovative strategies for customer satisfaction and operational efficiency. Bringing dynamic leadership in luxury goods and hospitality, excel in fostering high-performing teams and driving growth. Positioned to provide valuable insights and strategic direction in a new leadership role.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Owner
Xiamen Haoxiang Restaurant Group Ltd.
Xiamen, Quanzhou
10.2018 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Trained and developed team members to build human capital.
- Establishing a central food production facility for making RTC food, significantly reduce food and labor costs, ultimately enhancing overall efficiency of restaurant space.
General Manager
Enchante Interational Jewelry Ltd
Taipei, Shanghai
07.2014 - Current
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and maintained relationships with customers and suppliers worldwide through account development.
- Analyzed market trends and competitor activities to create competitive advantages.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Regional Sales Manager/Jewelry Appraiser
Rebeau International Jewellery Ltd.
Hong Kong / Shanghai
01.2013 - 06.2014
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Finalized sales contracts with high-value customers.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Managed a team of 20 regional sales representatives and consistently achieved high sales targets.
- Attended jewelry trade shows to stay up to date with market trends and customer needs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Store Manager
Panda Restaurant Group
Los Angeles
05.2011 - 04.2012
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted with hiring, training and mentoring new staff members.
Education
Bachelor of Arts - Economics
University of Southern California
Los Angeles, CA 08.2009 - 05.2011
Graduate Gemologist - Diamonds & Color Stones
Gemological Institute of America
Carlsbad, CA 04.2012 - 12.2012
Skills
Business administration
Investor relations
Operations management
Negotiation
Relationship building
Diamonds/ Gemstones Appraisal
Diamonds/Gemstones identification and grading
Certification
GIA Graduate Diamond
Timeline
Owner
Xiamen Haoxiang Restaurant Group Ltd.
10.2018 - Current
General Manager
Enchante Interational Jewelry Ltd
07.2014 - Current
Regional Sales Manager/Jewelry Appraiser
Rebeau International Jewellery Ltd.
01.2013 - 06.2014
Graduate Gemologist - Diamonds & Color Stones
Gemological Institute of America
04.2012 - 12.2012
Store Manager
Panda Restaurant Group
05.2011 - 04.2012
Bachelor of Arts - Economics
University of Southern California
08.2009 - 05.2011