Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHIH CHIAO CHAO

Case Manager
Taichung

Summary

Tender planing and organization, Cross-department communication and coordination, Contract Negotiation, Customer Support and Management, Translator and Interpreter, Production Scheduling

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Freelance English Teacher

Funday(智擎數位科技股份有限公司), Taiwan
10.2022 - 04.2024

Conducted tailored online English lessons for members of Funday, an online English learning platform catering to Taiwanese individuals. Specialized in teaching students at the A1-A2 proficiency levels, focusing on improving their conversational skills, reading comprehension, and grammar understanding:

  • Designed and facilitated engaging lessons that included conversational practices, article discussions, and A1-A2 level grammar exercises.
  • Provided one-on-one support for students with learning disabilities, helping them to excel in their coursework and achieve their learning goals

Tender Planner

Century Huaxin Wind Energy. Co. Ltd.
12.2022 - 12.2023

Planned, prepared, managed in response to RFQs from offshore wind developers.

Key responsibilities included:

  • Preparing ITT (Invitation to Tender) documents.
  • Planning fabrication schedules.
  • Communicating employer requirements to various departments and negotiating the company's positions with employers.
  • Supporting legal contract negotiations for offshore wind contracts.
  • Assisting in procurement and price schedule preparation
  • Customer engagement and management
  • Arranging on-site tours for visitors

International Sales

Great Extend Corp.
06.2022 - 09.2022
  • Collaborated with clients worldwide, including regions such as South/North America, Japan, and Europe.
  • Enhanced operational efficiencies for partners by delivering top-tier packaging solutions.
  • Processed and tracked orders, ensuring timely and accurate fulfillment.
  • Assessed production timelines to align with client requirements.
  • Secured additional orders from clients

Content Writer

Solchicks
10.2021 - 02.2022

A burgeoning company in the Metaverse industry, dedicated to building a comprehensive Metaverse P2E(Play-To-Earn) ecosystem. Founded abroad, the company and its various aspects, including content and introductions, are primarily in English. In order to penetrate the Asian market, the company recruited me in assisting:

  • Increase brand visibility by high-quality content through content localization.
  • Gain deep understanding of target audiences through market research, in order to develop tailored content creation strategies.
  • Ensure accuracy and consistency in all written materials through diligent proofreading and editing.

Data Input Assistant

Downapp
10.2021 - 02.2022

A global dating app with users primarily located in the U.S., U.K., and South Asia. My focus was on screening suspicious and fraudulent users to ensure the safety of legitimate users:


  • Collaborated with the security team to improve screening processes and enhance user verification methods.
  • Contributed to creating a secure and trustworthy environment for all users.

Administrative Assistant

Urban Development Bureau, Taichung City Government
08.2021 - 11.2021

Monitoring the usage of sand and gravel by major construction companies and contractors, tracking the routes of sand and gravel trucks to prevent contractors from profiting illegally by obtaining sand and gravel from unknown sources.

Social Worker

Humanistic Education Foundation, Taichung
07.2020 - 07.2021

Designing short-term camps tailored to young children's learning based on the organization's educational philosophy. Includes activities focused on historical and cultural understanding, as well as hands-on science tool making.

Translator and Interpreter

Codeberry, Study World Fair
03.2020 - 03.2021

English-Chinese Translator

Online Programming Teaching Material translation for Codeberry, an Online Programming Learning Website.


English Interpreter

Assisting in facilitating communication between university representatives and Taiwanese students through real-time interpretation.

Education

Bachelor of Arts - International Business Management

Tunghai University
Taichung
04.2001 -

Skills

Proposal Writing

  • Tender Planning
  • Contract Negotiation
  • Fabrication Timeline Estimation
  • Data Analysis
  • Online Tutoring

Certification

Stock Affair Specialist

Timeline

Tender Planner

Century Huaxin Wind Energy. Co. Ltd.
12.2022 - 12.2023

Freelance English Teacher

Funday(智擎數位科技股份有限公司), Taiwan
10.2022 - 04.2024

International Sales

Great Extend Corp.
06.2022 - 09.2022

Content Writer

Solchicks
10.2021 - 02.2022

Data Input Assistant

Downapp
10.2021 - 02.2022

Administrative Assistant

Urban Development Bureau, Taichung City Government
08.2021 - 11.2021

Social Worker

Humanistic Education Foundation, Taichung
07.2020 - 07.2021

Translator and Interpreter

Codeberry, Study World Fair
03.2020 - 03.2021

Bachelor of Arts - International Business Management

Tunghai University
04.2001 -

Stock Affair Specialist

Enterprise Resource Planning

SHIH CHIAO CHAOCase Manager