Yuan Yuan Tsao

Client: G-Company

• Targeting a 95% client satisfaction rate and enhancing the performance growth of each key operational projects.
• Spearheaded initiatives that led to 2 times increase in revenue between 2023 and 2024, achieve a 60% increase in shipment volume and revenue in a single quarter, solidifying the company’s position as a trusted supplier.
• Quickly respond to and resolve 90% of customer issues within 48 hours, enhancing client trust and maintaining a less than 5% complaint rate.
• Leveraged insights from a high-volume production environment to optimize delivery timelines and enhance product reliability, catering to the demands of a globally recognized brand.

Client: G-brand Wearable Watch PMIC Team

• Actively pursuing a design win for AMOLED PMIC solutions with G-company, a strategic tier-one client in the wearable technology space.
• Dedicated over six months to engaging stakeholders, understanding technical needs, and aligning product offerings with client's future wearable strategy.
• Demonstrated in-depth understanding of the wearable PMIC market by aligning product capabilities with client's cutting-edge requirements for power efficiency and compact design.

• Streamlined internal processes for increased efficiency, enabling the team to focus on high-impact activities.
• Developed 20 potential clients within 3 months and established new partnerships with local clinics.
• Developed comprehensive marketing strategies to increase brand awareness and attract new clients.
• Signed new contracts worth 400,000 (NTD)with five new clients within 3 months. *New business model: Providing a brand-new obstructive sleep apnea (OSA) solution using dental materials.
• Increased client satisfaction by establishing strong relationships and addressing their needs promptly.

• Facilitated training sessions for sales staff on new products resulting in improved sales performance.
• To expedite the project planning (launch) process, simultaneously utilized multiple teams to gather market information and bring forth enhanced marketing strategies for the team.
• Launched new products at 2 local medical center and few regional hospitals in 8 months and handled internal training of sales team members.
• Organized 20 public seminars within medical centers and regional hospitals in the area within 12 months, resulting in increased company visibility.
• Expanded new markets for products in the orthopedic and neurosurgery fields, assisting the sales team in addressing user clinical issues through medical research papers.
• Achieved alignment between client and team leadership on product direction rapidly by maintaining extensive client engagement and coordinating internal communication processes.