YuFan Chen

GPS tracking devices, provide fleet management solutions to customer, also integrated IoT into fleet telematics system.

• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Passionate about learning and committed to continual improvement.
• Worked flexible even days off hours across night, weekend.
• Support Area is ANZ also Japan( Softbank/ Denso).

• Provide sales (pre-sales/post-sales) service and performance evaluation for various levels of NAS (SOHO/SMB/enterprise) storage products(1bay device up to 24bays NAS, also with multiple JBOD expansion).
• Troubleshooting with data access issues (Software defined Storage) such as SMB/CIFS/NFS service. based on NAS file system, not only file-based but also block-based i-SCSI LUN issue.
• Regularly train team members to understand new features/applications/storage architecture of the latest firmware/system (ext4/ZFS).
• Prioritize and upgrade critical issues based on customer and related company regulations; redirect issues to appropriate resources (QA/R&D/PM) and collaborate with strategic partners or related industries to develop and establish strong relationships.