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YUN CHIAO HSIEH
Special Assistant To The President
Taipei,TPE
Summary
Dedicated special assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. As a special assistant, I am also a multiple role in the office which includes being as a salesperson, buyer, logistics coordinator and etc. I am dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
2
2
Languages
Work History
Special Assistant to the President
Sepork Biotech INC.
New Taipei City
03.2021 - Current
- Represented company with 1883 Maison Routin by negotiating contract terms and annual goals. Developed and improved account relationships.
- Negotiated pricing to determine best deal and save approximately 1.5% annually.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled logistics, agendas and travel arrangements for meeting and event planning for senior management.
- Worked with senior management to initiate new projects and assist in various processes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Worked effectively with forwarder and customs broker to resolve shipment issues, damaged materials and communicate with customs or FDA.
- Documented purchasing information in A1 cloud digiwin ERP to maintain detailed and accurate records.
- Forecasted purchasing trends and improved merchandising strategies.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Arranged for pick-up and communicated with carrier representatives and forwarders, arranging for special deliveries and shipment receipts.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Calculated daily exchange rates and taxes due for goods and commodities.
- Lawfully cleared merchandise through customs and FDA by working effectively with forwarder and customs broker.
- Provided expert advice on Taiwanese import laws, describing government requirements and save import taxes up to 15%
- Prepared and processed import documentation according to customs regulations, laws or procedures.
- Engaged with customers to build rapport and loyalty.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Solved customer challenges by offering relevant products and services.
Special Assistant to the CEO
Set-Young Espresso Corporation
Taipei City
05.2019 - 03.2021
- Represented company and assisted for the contract signing terms with 1883 Maison Routin, and kept improving good relationships with them.
- Negotiated pricing to determine best deal and save approximately 1% annually.
- Promoted team productivity by keeping supplies organized and well-stocked. And tracked inventory shipments and prepared spreadsheets detailing item information.
- Interpreted meetings and gatherings to support senior management teams with foreign accounts
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Documented purchasing information in Intron ERP to maintain detailed and accurate records.
- Maintained complete documentation and records of all purchasing activities.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Worked effectively with shippers, forwarders and customs broker to resolve shipment issues and damaged materials.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Education
Bachelor of Arts - International And Comparative Education
National Chi-Nan University
Nantou County 09.2013 - 07.2018
Skills
Office administration
Sorting and labeling
Administrative support
Vendor relations
Multitasking Abilities
Resourcefulness
Documentation abilities
Invoice Processing
Shipment planning
A1 Digiwin ERP Proficiency
Import management
Clearance monitoring
Document preparation
Product and service sales
Coffee product knowledge
Shipment processing
Client Service
Expert in Coffee
Certification
SCA Barista Intermediate
Software
Adobe Photoshop
Adobe Lightroom
MS Office
MS Excel
MS Powerpoint
A1 Cloud Digiwin ERP
Intron ERP
Ichef POS
Timeline
SCA Roasting Professional
11-2021
Special Assistant to the President
Sepork Biotech INC.
03.2021 - Current
SCA Sensory Foundation
10-2019
Special Assistant to the CEO
Set-Young Espresso Corporation
05.2019 - 03.2021
SCA Barista Intermediate
05-2019
Bachelor of Arts - International And Comparative Education
National Chi-Nan University
09.2013 - 07.2018