HAO CHAN WU
Airline Cabin Crew
Hsinchu
Summary
Dedicated learning languages, great enthusiasm for customer service. I am able to speak Mandarin, Taiwanese, English, Spanish and Japanese. Hoping to be a cabin crew and I make sure that every passenger I serve has a perfect flight experience.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Cabin Attendant
STARLUX
10.2023 - Current
- Handled passenger concerns or complaints professionally, finding effective solutions to maintain overall satisfaction.
- Contributed to consistently high on-time performance records by completing tasks swiftly without compromising quality or safety standards.
- Supported team morale by maintaining a positive attitude, even under challenging circumstances or during long-haul flights.
Local English Teacher
Joy English School
06.2022 - 01.2023
- Promoted critical thinking skills by implementing strengthening exercises where appropriate
- Worked one-on-one with students to address their specific needs
- Provided optimal instruction and academic support to students
- Created and implemented lesson plans based on child-led interests and curiosities
Barista
Starbucks
02.2020 - 03.2022
- Provided the highest level of customer service at every shift
- Trained new employees on store policies and procedures
- Worked well independently and on a team to solve problems
- Served as a friendly, hardworking, and punctual employee
Education
Department of Spanish Language and Literature -
Providence University
09.2019 - 06.2022
Senior High school - undefined
Chen De high school
09.2016 - 06.2019
junior high schhol - undefined
Chen De junior high school
09.2013 - 06.2016
Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Communication Skills
- Effective Time Management
- Ability to Multitask
- Customer Service
- Leadership Skills
Personal Information
- Date of Birth: 10/24/99
- Nationality: Taiwan
Timeline
Cabin Attendant
STARLUX
10.2023 - Current
Local English Teacher
Joy English School
06.2022 - 01.2023
Barista
Starbucks
02.2020 - 03.2022
Department of Spanish Language and Literature -
Providence University
09.2019 - 06.2022
Senior High school - undefined
Chen De high school
09.2016 - 06.2019
junior high schhol - undefined
Chen De junior high school
09.2013 - 06.2016
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