Sean Lai

My Top 5 Strengths: Analytical, Responsibility, Restorative, Arranger, Ideation. So I can analyze and assess problems, and subsequently resolve them. To organize teams, allocate tasks, and address various situations through direct and innovative approaches.

Currently serving as the Aerosol team leader and Service sales leader at PMS Taiwan, need to take on performance, customer satisfaction, NPS, and job assignments. I have a sense of responsibility to solve customer issues, to make the whole team grow together, and we share the same glory and shame.

Through the SBS system, internalize continuous improvement as a mindset and response. Life is like boat sailing against the current, sink or swim.

• Increased TAT(turn-around-time) 60% improvement of Aerosol Team, and reduce 60% overtime.
• Built Aerosol Team repair and alignment SOP for each products.
• Help Life Science Sales improved the 2017 sales number 2 times as much as 2016 market, more than 40% original target.
• Aerosol Service Market 10% increase every year since 2016 to 2019.
• Established "Let Customer easy to understand ISO21510-4", and help customer built the spec for themselves.
• Three consecutive years of outstanding performance, valued certification.